NETEO - Our upstream provider, Lumen, discovered a service impact in Littleton, CO. – Incident details

Our upstream provider, Lumen, discovered a service impact in Littleton, CO.

Resolved
Degraded performance
Started 25 days agoLasted about 6 hours

Affected

285 Corridor Area

Degraded performance from 5:52 AM to 11:45 AM

Pleasant Park Corridor - Conifer - 2

Degraded performance from 5:52 AM to 11:45 AM

Ken Caryl Ranch - Littleton - 4

Degraded performance from 5:52 AM to 11:45 AM

Richmond Hill Corridor - Conifer - 5

Degraded performance from 5:52 AM to 11:45 AM

Pleasant Park Corridor - Littleton - 6

Degraded performance from 5:52 AM to 11:45 AM

Pine Valley - Pine - 7

Degraded performance from 5:52 AM to 11:45 AM

Updates
  • Resolved
    Resolved

    Lumen has successfully repaired the fiber cut. This incident has been resolved.

  • Identified
    Identified

    Lumen, our upstream fiber provider, has identified a fiber cut that is effecting our internet services. You may experience slow or intermittent internet until repairs are complete.